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FAQ'S

How do I make a clinic or home visit appointment? For clinic appointments, you can book online choosing our online booking system. Alternatively, you can contact us using the telephone numbers above. To book a home visit, please contact us using the telephone numbers above.

Do I need to complete any paperwork prior to my initial appointment? Once your inital appointment has been booked a thank you email containing two links will be sent to you. Please click on the "New client intake form" link, complete, sign and return this short form to us. Please click on the "Informed consent form" read through, sign and return this form to us. We require each form to be signed and returned.

How do I make payment for my appointments? Since COVID, we now charge for our services via card payment over the phone or by bank transfer. Your chosen time/date is confirmed and saved once we receive payment prior to your appointment.

Am I able to claim my treatment cost on insurance? The BAcC keeps an ‘open’ list of private health insurers which is frequently reviewed and updated. There are also many healthcare plans and work schemes offering help with some/all treatment costs.

Is there a list of the available help to cover treatment cost?

How do I prepare for my appointments? IMPORTANT INFORMATION FOR YOUR APPOINTMENT: Balance Method Acupuncture. I may need access to both your shoulder blades at your upper back and down both arms from your shoulder joint to the fingers and also, from your knees down to your toes both legs. Please wear loose fitting clothing allowing access to these areas, alternatively you could bring a clean towel and/or a change of clothes with you. Neoclassical Acupuncture. I may need access to your upper, central and lower abdomen. No needles are applied to these areas. I would be palpating the four quadrants of the abdomen looking for tender and or tight areas. This would form a NCA diagnosis. The treatment areas would be acupuncture points on the limbs. I would then recheck the abdomen to see which areas have been released. Please wear loose fitting clothing allowing access to these areas, alternatively you could bring a clean towel and/or a change of clothes with you. Both Balance method and NCA treatments can affect areas on the body from the head down to the toes, internal problems and mental health conditions.

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